Special Orders

Gifts of Foods and Wines are always welcome for any occasion. At NATEX Convenience Plus, we make it easy for you to save time when you need a truly special gift. We have a wealth of gift items – from quality wines and champagnes, wine accessories and glasses, spirits, liqueurs, and single malt whiskies … to gourmet foods and condiments, as well as the highest quality cheeses and meats, delectable treats, chocolates and candy and more!
Gift baskets
We offer many different options for gift packs and gift baskets year-round, including Easter, Mother’s Day and Christmas. Choose from an extensive selection in-store, or place a custom order. *

Our expert creative team will help you design a special basket. It’s easy — just call (0)2451-6207223, drop us a line at, or see us in-store for a personal consultation.

*For custom orders, please place your order a minimum of 24 hours prior to desired pick up time. Deposit may apply. Ask in-store for details, or call (0)2451-6207223.

Party Platters
A variety of different special orders are available. Whether you are ordering for a large party or function and need everything from party trays to fresh bakery products to meats for the BBQ, we can put it all together for you! We specialize in fresh, tasty and nutritious options that’ll make your next party or get together a hit with all of your guests!

Come and see us in-store or call (0)2451-6207223 for details. And — ask us to pair your food orders with just the right mix of beers, wines and cocktail spirits!

*Please place your order a minimum of 48 hours prior to desired pick up time. Deposit may apply. Ask in-store for details, or call (0)2451-6207223. *Proof of shopping eligibility and deposit is required at time of order placement.

Special Order Meats
Our knowledgeable and friendly butchers can help you with some of the different meat cuts found here in Germany, and give you recommendations on meal options and cooking. We carry only the freshest, best quality meats, which are prepared in-store daily. In addition, special cuts and special orders are available. Visit Karl and his team in-store – or call (0)2451-6207226 for more information.

Store Info

Monday – Friday
08.00 – 17.00 hrs.

10:00 – 15:00 hrs.

PHONE Tel. 0049 (0)2451 6207 259
HELP AT NATEX Click the Help at NATEX button at the top of this page, fill out the form and click Send!

NATEX Geilenkirchen GPS Coordinates
Lat 50.960 N / Long 6.040 E

Lilienthalallee 100,
52511 Geilenkirchen, Germany

Contact us?


NATEX Return Policy

We want you to be happy with your purchase.  If for any reason you are not satisfied, we will gladly accept for refund or exchange, any item purchased from NATEX stores within 30 days of purchase (14 days for computers, phones & computer accessories). Returned items should be unworn, unused, unwashed and include the vendor packaging and tags, along with the original receipt. Used products cannot be returned unless defective. Please note that gift certificates are non-refundable.

In accordance with Health Regulations, items of a personal nature cannot be accepted for return including but not limited to undergarments, bathing suits, earrings, electric razors, women’s personal products, hair brushes & combs, exercise mats, stability balls, resistance tubing, resistance bands, heart rate monitors. If you aren’t sure… just ask.

Final Sale items may not be returned.

Products under warranty

We sell many different products that are covered by a manufacturer warranty. When something goes wrong with these products, we want you to know that we are here to help you. We encourage you to contact us. We will contact the manufacturer and determine the best solution based on the situation. In many cases, this will involve sending the item back to the manufacturer for repair. In other cases, the manufacturer may be able to replace the item. Each situation is different.

Please check your warranty and keep your receipt with it. It is a good idea to make a scanned copy of the receipt for your records. We can accept any product we sell that is under warranty as long as you have the receipt.

And… after all of that; if you aren’t sure what to do, please contact us. ( We are happy to talk to you about your individual situation.


Become a NATEX Rewards card holder and start enjoying membership privileges, exclusive offers and a lot more. It’s simple to join and FREE!

Help at Natex

Lilienthalallee 100,
52511 Geilenkirchen, Germany
Phone +49 2451 48451322

Contact us

    Your Name (required)

    Your Email (required)


    Your Message