Dear Valued Member,
Our NATEX Family is just that – a family made up of employees, members and the communities we serve. In these uncertain times, the health, safety and well-being of our family, and yours, is our top priority.

We have been closely monitoring the rapidly-changing situation around COVID-19 (commonly referred to as Coronavirus), responding to new developments as they arise and preparing for all possible scenarios, with the goal of continuing to safely serve our members.

As COVID-19 continues to affect our communities, we want to share some of the immediate steps we have taken to help keep our members and employees safe within our NATEX locations.

We continue to inform our employees for preventative hygiene, re-emphasised existing sanitation, illness policies, including frequent and proper hand washing, and our practices regarding wearing and changing of gloves.

We have implemented enhanced protocols for cleaning and sanitising our stores, including more frequently cleaning and additional cleanings in high-touchpoint locations.
We have advised employees to take general precautions to reduce their risk of infection, such as washing their hands often with soap and water, coughing or sneezing into their arm or tissue, avoiding touching their eyes, nose or mouth with unwashed hands, and avoiding close contact with people who are or might be sick.
Some of our NATEX locations will be operating with reduced operating hours or will be temporarily closed until further notice. You can see our current store hours below, and closure updates will also appear on our Facebook page. You can also get in touch via e-mail at should you have further questions.

Although there is much uncertainty as this situation evolves, we take solace in the fact that we have an incredible, dedicated team and a compassionate loyal community of members that make us all genuinely feel as part of one big extended family.

Take care of yourself and each other,

Your NATEX family.

Help at Natex

Lilienthalallee 100,
52511 Geilenkirchen, Germany
Phone +49 2451 48451322

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